STC Code of Conduct sets guidelines for professionalism
12 May, 2010 By: Rick Doyle, Synthetic Turf Council Athletic Turf NewsAs 2010 unfolds and the synthetic turf industry undertakes to meet the growing demand for synthetic turf in sports field, landscape and golf applications, the Synthetic Turf Council (STC) makes a special effort to encourage its members to educate buyers in an intensely competitive marketplace about the STC’s Code of Conduct.
The Code of Conduct was created by the STC members comprising the Business Practices Task Force, and unanimously adopted by the membership in January 2009. Its purpose is to articulate the standards of business and ethical conduct and professionalism which all STC members endorse and commit themselves to upholding
. The hope is that over time buyers will insist on doing business with those who conduct themselves as professionals and in accordance with the Code of Conduct’s guidelines.
The Synthetic Turf Council’s Code of Conduct, as well as its Code of Ethics, can be viewed in their entirety on the STC website, www.syntheticturfcouncil.org. Some of the Code of Conduct’s representative and important concepts are excerpted below.
Excerpts from the STC’s Code of Conduct:
“Member companies will always strive to present their products and/or services in an honest and factually accurate manner; and will avoid making any non-specific negative comments or negative characterizations about a competitor company and/or that company’s products and/or services. Examples of these include, but are not limited to, non-specific comments about a company’s financial stability, vendor payment history, and system performance, that are not based on specific fact or are not a matter of public record.
While understanding that competition in the marketplace will always exist and be a part of our industry, member companies agree to treat other synthetic turf companies with respect in all aspects of their business practices. STC members agree not to disparage other synthetic turf companies, and will conduct their business affairs with integrity and as they would want others to treat them.
The goal of this Code of Conduct is to encourage all member companies to conduct themselves in an honest and forthright manner, to present their products and services in a positive and factually accurate way, and in doing so, eliminate the negative perception that customers have had of the synthetic turf business for many years.”
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