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About Ken Thomas

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Thomas, founder of Envisor Consulting, has owned three of Atlanta’s most successful landscape companies. Reach him at kenthomas@envisorco.com.

Posts by Ken Thomas

6 components of change management Posted on 15 Nov 2019 in the 1119 & Business & Current Issue categories.

As landscape industry consultants, my team and I are typically engaged for a few reasons. Either clients are having trouble breaking through some growth barrier, not making enough money or... Read more»

Leveraging contribution margin Posted on 14 May 2019 in the 0519 categories.

Most landscape business owners understand the value of gross margin as a key performance indicator. Gross margin is the total dollars remaining after you have covered your direct cost of... Read more»

Doing the right things will set you free Posted on 05 Nov 2018 in the 1018 & Featured categories.

At Envisor, we have the privilege to work with landscape companies across the country. We are typically engaged as consultants to help our clients increase sales, increase profits, improve quality... Read more»

Compete by connecting with clients Posted on 24 Oct 2018 in the 1018 & Business Planner 2019 & Featured categories.

When we talk about sales in the commercial landscape world we use the term business to business (B2B), which implies that we are businesses selling to businesses. B2B sales is... Read more»

Leadership Advantage: Delivering intentional results Posted on 18 Jun 2018 in the 0618 categories.

During the early years in my career, I learned and mastered all the field level skills that helped me become a landscape technician. When I started my own business, I... Read more»

Leadership Advantage: Service recovery Posted on 22 Feb 2018 in the 0218 categories.

Service recovery is when a service failure has occurred and the problem has been corrected to the customer’s satisfaction. Great companies understand that effective service recovery satisfies an upset client... Read more»