Consider these ideas that use accounting software. Keeping up with job costs is crucial for your business, but job labor is definitely one aspect of overall job costs to watch more closely. Following are considerations for tracking labor costs in six areas with your accounting software. Payroll. Do you outsource your payroll, do it in-house or some combination? For some,... read more
Treat your internal customers as well as your external customers—if not better. Creating a world-class internal culture is an important piece of a business’s customer service puzzle—it may even be the most important piece. All organizations need to make sure they treat their internal customers as well as, if not better than, they treat their external customers. Yet, so many... read more
Tune up your retention, then follow up with recruiting. Which comes first, retention or recruiting? The answer is both. As if there aren’t enough challenges for landscape contractors, it’s apparent landscape businesses better be really good at recruiting and retaining the right people. The job market has shifted from an employer’s market to an employee’s market. Here’s what that means... read more
Prepared managers don’t rely on luck to find great prospects; they use existing employees and a cohesive hiring process. Like ideal clients, new qualified employees don’t just walk in your front door. So how do you find them? You have to market yourself as a valued employer and your company as a great place for employees to spend their careers... read more
Yield higher quality applicants by understanding young workers. I know, I know…millennials are lazy, tree-hugging, coffee-swilling liberal hipsters, right? Also known as Gen Y and “Generation Me,” this group of potential employees is believed to be difficult to attract and almost impossible to retain for any length of time. But that’s not necessarily so. Research indicates that if you put... read more
Understand the root causes of the landscape industry talent crisis. Then, find ways to promote the industry and your company. As I travel throughout the country, it’s become increasing clear the single overwhelming constraint facing landscape contractors is talent. From entry level to middle management to executive leadership, finding people to fill positions has become a bigger issue than raising... read more
