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Sales: The hardest position to fill

August 1, 2010By

The greatest personnel challenge we face these days in building a grounds maintenance business is finding and managing sales representatives. We are deep into the second year of an economic recession, without any real and sustainable uptick in demand or prices in sight. Revenues are flat, at best, for more than 80% of the industry. Revenue growth comes from two... read more

A matter of integrity and trust

August 1, 2010By

Just over 20 years ago, a colleague wrote a short article alerting readers to unflattering test results for a product being promoted as the next great chemical turfgrass grub control. My friend hardly expected the backlash. His news article, based on the research of a well-respected Midwest entomologist, appeared in an issue of Lawn Care Industry magazine, a sister publication... read more

Build now for future growth

August 1, 2010By

“Growth? Wouldn’t that be nice” is what some companies are saying these days. Still, others have been able to grow through the current downturn in the economy. It might be a mistake to take an overly conservative approach and not plan for growth. When the time comes, you want to be able to take advantage of opportunity, not miss it.... read more

The technology trap

August 1, 2010By

Due to unexpected volume, we cannot take your call right now. Please try again later. Those words were etched into my brain after spending several hours hitting the redial button, trying to pre-order the iPhone 4. Yes, I’m one of “those” people. This was after repeatedly (and simultaneously) trying to log into Apple’s website to place an order. Neither the... read more