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Bullish bellwethers?

December 9, 2014By

My ears perked up when I interviewed Philip Germann for the LM Industry Pulse report. The owner of GreenLawn Specialists in Lewis Center, Ohio, said homeowners are having a hard time getting landscape professionals to return their phone calls. It reminded me of an economic indicator, albeit unscientific, I read about a few years back: the Speed at Which Contractors... read more

Taking a stand

December 9, 2014By
Product: Mowing Scroll

As the stand-on mower category grows up, its audience grows too. With various mower types, such as zero-turn radius (ZTR) and walk-behinds, competing for space in the mower market, stand-ons elbowed their way in during the late 1990s. And their useful place in the world of mowers is becoming more firmly cemented as time goes on. Lawn maintenance operators are... read more

Irrigating a capital

December 9, 2014By

How Nutri-Lawn Ottawa navigates certifications and security clearances to provide irrigation services for government properties. Looking beyond its hefty duty to water every blade of government grass in Canada’s capital—and receiving security clearances and certifications to do so, Nutri-Lawn Ottawa has a surprisingly simple end in view. “Hopefully we’re as nice to the homeowner as we are to the prime... read more

‘Tis the season for processes

December 9, 2014By

The winter months provide an outstanding opportunity to review and fix processes that need attention. In my experience, most organizations have some processes that are either broken or missing. For those without serious process problems to address, the winter months allow for review, revision and improvement of processes that may be adequate but could be better. Broken or missing processes... read more

Customer report: On the rise

December 9, 2014By

Buyers of landscape services in both the commercial and residential markets are opening their wallets again—and prices reflect that demand. The LM Industry Pulse research shows green industry members’ optimism is rising—and that correlates with their customers’ positive feelings. Data from both the commercial and residential customer segments show confidence measures moving in the right direction. As a result, landscape... read more

Backstory: David Hartzell

December 9, 2014By

David Hartzell, CIC, CLIA General manager and director of client services, NJ Best Lawn, Irrigation & Fence Lakewood, N.J.   Education Piscataway High Piscataway, N.J. Class of 1981 “I had three paper routes at the same time when I was in 6th grade. I very quickly realized that the harder I worked, the more money I made.” Rutgers New Brunswick, N.J.... read more