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Employee Retention: Giving second chances

October 22, 2019 -  By
Schlutt, pictured on the far right, says the company values second chances. (Photo: MAAC Property Services)

Schlutt, pictured on the far right, says the company values second chances. (Photo: MAAC Property Services)

Adam Schlutt is president of MAAC Property Services in Niles, Mich. He refers to the company, which provides snow removal and maintenance for a 98 percent commercial clientele, as mission-based rather than profit-based, due to its culture of hiring individuals with less-than-clean criminal records.

He and his father, Mark Schlutt, started the practice about 10 years ago as a way to draw more employees to the company. “We are getting guys who have never gotten a chance. We will give them a chance if they take the opportunity.”

It works by word of mouth, according to Schlutt, usually by ex-employees.

It isn’t a practice that everyone can put into place, but for MAAC, it has helped avoid the labor crisis and provided them with some great employees. “A lot of people ask me, and I tell them not all of them work out,” Schlutt says. “But the ones that do have made some fantastic loyal workers that I would go to bat for.”

“It’s always been our goal to open the door. I always tell the guys I hire that I will open the door for you; it’s up to you if you want to come through.” –Adam Schlutt, president

Clara Richter

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