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TAG: accountability

Guest Post: 4 actions of great leaders

December 16, 2014By and

Leadership starts with vision, passion and will, but what is it that great leaders do from day to day to be effective? 1. Communicate. Communication is hard. Learn to do it well. Great leaders communicate the why, the how and the what. Leaders have the privilege and prerogative to set the what: the issues, problems and opportunities that matter—and what... read more

In-season data collection

December 9, 2014By

During a winter event, a typical approach is “all hands on deck.” In the midst of all this activity, little if any effort is put toward data collection. It’s clearly a secondary priority (after taking care of the customer). Still, snow professionals with reliable information at their disposal are better equipped to assess the profitability of their operations. They’re also... read more

Profit Power: 7 steps to double your income

August 19, 2014By

I spent a week in Maryland earlier this month. We boated around Washington, D.C., and Annapolis, plus I spent two and a half days leading a peer group retreat with nine contractors from around the country. It was a special time because everyone brought his or her spouse. One of the participating companies had built up a solid business over... read more

A Cut Above: Martin Cleary

May 1, 2010By

It’s a matter of accountability. “Our people have a clear understanding of what they are supposed to deliver and are measured on that,” says Martin Cleary, owner along with his brother Mike, of Cleary Brothers Landscape, Danville, CA. The Clearys have built a successful enterprise by rewarding decision makers and letting them make decisions that affect their rewards. “They are... read more

Accountability builds productivity

September 1, 2009By

Many landscape contractors go to conferences, read books and hire consultants, seeking the “silver bullet” that will make them instantly successful. Many use the knowledge they acquire to develop great operational and administrative procedures, training programs, comprehensive safety programs, etc. But all too often, disappointment and frustration follow when they are unable to obtain the results they want. I have... read more

Best Practices: 5 training startup tips

September 1, 2006By

The key lies in keeping the program simple and targeted. read more