TAG: Ben Gandy

Leadership Advantage: Get out there

April 12, 2018By

The value we deliver happens in the field, on our customers’ sites. Unfortunately, the more you advance, grow and mature in this industry, the further away from the field you get. If you advance high enough, the only field exposure you get is what you can see from the conference room window. But that doesn’t change the fact that most... read more

Leadership Advantage: An enduring differentiator

December 18, 2017By
Chick-Fil-A. Photo: iStock.com/jetcityimage.

The differentiator in highly competitive industries often comes down to one thing: customer service. In a competitive marketplace, we generally see one or two providers rising to the top. Consider the fast-food industry. There are fast-food restaurants everywhere and many players in this market. Currently, the leader in this industry is Chick-fil-A. This chain generates more revenue per store in... read more

Leadership Advantage: Problem solving 101

August 4, 2017By
Photo: ©istock.com/fatido

If you have a business problem that’s going to take $1,000 to solve, shame on you if you cheap out and try to fix it for $900. You risk not solving it at all and having to start over. Only now, it may be a $1,100 problem that’s going to cost you a total of $2,000 to remedy. This brings... read more

Leadership Advantage: The power of vision

February 10, 2017By

My partner Ben Gandy and I are fortunate to work with some of the brightest, hard-working business owners and leaders in the country, but we’ve learned through experience that intellect and work ethic alone will not guarantee success. The greatest asset in achieving success, individually or in business, is the ability to envision or imagine your future success and be... read more

Editor’s Note: Word of wisdom

January 31, 2017By

This month we welcome Envisor Consulting’s Ken Thomas and Ben Gandy as our new columnists. They are industry veterans, consultants and have been valuable periodic contributors to LM. Now, they will write “Leadership Advantage” for us bimonthly. They’re off to a great start with Ken’s insights on the power of vision on page 10. The day I edited his column,... read more

Bruce Wilson & Co., Envisor to partner on training

October 5, 2016By

Bruce Wilson, principal of Bruce Wilson & Co., and Envisor Consulting principals Ken Thomas and Ben Gandy are working together in a joint venture for training and professional development. Wilson is a long-time industry consultant and LM columnist who facilitates CEO peer groups and peer group universities. Thomas and Gandy, LM contributors, provide executive training and mentoring services for Envisor’s... read more