TAG: Ben Gandy

Why and how to fire bad clients

April 11, 2016By

In the landscape maintenance field, clients are like stock portfolios. Some yield great returns; others don’t. In either case, you’re spending resources—including crew time, equipment use and management attention—to keep them. Just as you should assess a stock portfolio periodically, you should assess clients to ensure you’re allocating resources to their best advantage. Once a year, list your clients, and... read more

Guest Post: 4 actions of great leaders

December 16, 2014By and

Leadership starts with vision, passion and will, but what is it that great leaders do from day to day to be effective? 1. Communicate. Communication is hard. Learn to do it well. Great leaders communicate the why, the how and the what. Leaders have the privilege and prerogative to set the what: the issues, problems and opportunities that matter—and what... read more