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TAG: Bill Dellecker

Leading: Resolutions made and kept

December 28, 2017By

As the days tick down on 2017, this holiday season provides the ideal time to pause and reflect on resolutions made and kept during the past year. That’s a wise next step to take before declaring your 2018 resolutions. I shared thoughts last year at this time regarding the elusive nature of resolutions. The reality of our busy lives presents... read more

Leading: How to measure what matters

July 26, 2017By

It’s exciting to lead a talented and energized team, working together in an environment of mutual respect and trust. For the leader to get the most out of all that effort, however, requires a conscious effort to measure what matters. Without clarity regarding goals and what constitutes “success,” a team cannot sustain a high level of performance over time. Human... read more

Leading: Set the tone

May 24, 2017By

You’re being watched. No, not by the NSA, or some other clandestine agency. It’s your employees, and your customers, who have their eyes on you. They watch what you do and know it’s much more important than whatever you say. As a leader, you set the tone: Good, bad or indifferent. When you’re a leader of a business, branch or... read more