TAG: business communication

Profit Power: The communication growth engine — 6 keys to communication success

September 16, 2019By
Photo: Jeffrey Scott

Last week I met with Jason Cromley, president of Hidden Creek Landscaping — we visited his facility during our Design Build Growth Summit. He shared with the 175 people who attended (the Design Build Growth Summit) how his company communicates with its clientele as a process of meeting and exceeding expectations. When you heard the extent of their communication, it... read more

Leading: Seven genres of business communication

June 27, 2017By

The essence of leadership lies in a person’s ability to communicate ideas and information in a manner that inspires and guides others. Business communication is more art than science and lends itself to being classified into genres, as with other art forms. The applicable genre for the art of business depends upon the situation. I’ll explore seven distinct genres here.... read more