To ensure dramatic success for your lawn, landscape, tree or irrigation business this year, it helps to perform a look back at the last 12 months to see what worked well and what didn’t. It can be overwhelming to look at every detail, so focus on the key drivers that will give you a competitive edge. Here are seven of... read more
For years, demographers, economists, movie-makers, politicians, scientists and others have been famously making false predictions of future events. Remember the doomsday predictions leading up to Jan. 1, 2000, or how the stock market was going to crash if a certain person was elected president of the U.S., or any one of the end-of-the-world predictions? Predicting the future is not easy.... read more
Phil Harwood discusses how landscape contractors can create the ultimate GIE+EXPO experience when they make the trip to Louisville, Ky. read more
If you grew up listening to the radio in the ’70s like I did, you probably know the Sugarloaf song, “Don’t Call Us, We’ll Call You.” What you may not know is that this jingle describes a key difference between businesses. You see, there are only two types of businesses. The first type calls the customer. The second type doesn’t... read more
“Continuous improvement” has been popular for years, going back to post-World War II, when the now famous American management consultant W. Edwards Deming helped Japan reinvigorate its economy after the war. But sometimes continuous improvement can be too slow to get results we need. Business operates much quicker than it did back in the 1950s. Today, you may need to... read more
Evaluate your management style to determine if you're a boss or a coach. read more
