TAG: company culture

A winning mindset

June 26, 2019By
Team with trophy (Photo: iStock.com/vchal)

With July just around the corner, many of us are nearing the end of our busiest season. I used to call these the 100 days of hell, given all the demands that are put on us and our companies from April through the Fourth of July. But then our Grow Group client and friend, Jeffrey Johns, who runs Coastal Greenery... read more

Editorial Advisory Board: April 2019

April 23, 2019By

Landscape professionals and industry consultants answer the question: What’s the best way to retain employees? read more

Marketing Mojo: How to make marketing that attracts the right customers

March 22, 2019By
Magnet attracting people (Photo: iStock.com/onurdongel)

You’ve been there from the beginning. You attracted the first customers. You created a culture that made them happy. You handpicked team members who believed in that culture. Everything was clicking. Over time, new challenges popped up. You tried to keep the culture alive, but somehow it faded. If only you could get that magic back and your people surrounded... read more

Communication Coach: A tool for getting company culture right

July 25, 2018By

Company culture is a reliable predictor of an organization’s health. If you get company culture right many things will naturally fall into place. In fact, the right culture promises to smooth out several of our industry’s top challenges: Workplace productivity; Employee engagement; and The customer experience. Great company culture is something you know when you experience it. It’s a signature... read more

Tips on creating a world-class culture

August 7, 2017By
Photo: ©istock.com/donskarpo

Treat your internal customers as well as your external customers—if not better. Creating a world-class internal culture is an important piece of a business’s customer service puzzle—it may even be the most important piece. All organizations need to make sure they treat their internal customers as well as, if not better than, they treat their external customers. Yet, so many... read more

Empowered to grow

May 25, 2016By
Photo: Blades of Green

Focus and a positive company culture drive business at Blades of Green. Brothers Mark Leahy and Brad Leahy, owners of Blades of Green in Edgewater, Md., talk a lot about company culture. It’s their primary focus these days, as they strive to grow their $5.3 million lawn care and pest control company by more than 15 percent per year. Ask... read more