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TAG: crisis management

Editor’s Note: Crisis mode

June 12, 2017By

There’s always a corporate crisis du jour in the headlines, whether it’s a social media gaffe (#McDStories), physical altercation (United Airlines) or unpopular decision (Mylan EpiPen). When we hear about these public relations nightmares, we might be inclined to think large companies are more prone to them than the small and midsize businesses that make up most of the landscape... read more

Do office superheroes hurt profits?

June 3, 2015By

It’s easy to be swallowed up the constant flow of information – the pings, clicks, beeps, alarms and various reminders from people and electronic devices that demand our attention.  How many times have you heard someone say they couldn’t finish one thing or another because they ‘ran out of time’ or ‘lost track of time’? In reality, they were seduced... read more