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TAG: customer confidence

Communication Coach: Lead change to steady customer confidence

March 25, 2020By

  You’ve been here before. Customers are wondering about their relationship with your company. Everything is back on the table. You have to acknowledge the current conditions. Then take bold steps to change the narrative. These are historic times. Communication nowadays can be tricky. Your message may not be received as you had expected. For this reason, my suggestion is... read more