TAG: customer loyalty

Case contest winner is kicked into gear

April 23, 2019By
Photo: Danielle Slater, Ash and Ace Photography

We’ve all needed a kick-start at some point in our life or career. Jeff Rausch, founder and owner of Daybreaker Landscapes, Union, Ill., is getting his kick-start this year after winning the 2019 Kickstart Landscape Business Development contest, held by Case Construction Equipment. Hitting some ruts in his business, Rausch said he needed a rejuvenation. He decided to attend the... read more

FD2B “Talk” Radio Insight of the Night: A twist on customer loyalty

July 18, 2013By

It’s rare that somebody puts a spin on a topic that I thought I knew quite well. But that’s exactly what Tom Shay of Profits Plus Solutions did on FD2B Talk Radio last night. Instead of running through a laundry list of characteristics of what a loyal customer is, he changed the concept of customer loyalty and put the burden... read more