TAG: customer philosophy

May 2013 Web Extra: LMC customer philosophy

May 20, 2013By

Bill Cox, president of Lawn Management Co. (LMC), Houston, says he and his employees live by the principles of its customer philosophy every day, whether it’s focusing on customer service, helping clients problem solve or listening to them.  Lawn Management Co.’s customer philosophy To “listen” to our customers. To continuously improve the processes serving our customers. To empower our employees... read more