TAG: Dairy Queen

Managing those ‘that’s not my job’ employees

April 4, 2014By

This column’s headline is a phrase I’ve cringed at since my first experience as a manager. For several years, starting at age 17, I supervised a staff of about 10 other teenagers at a time as a Dairy Queen shift manager. I’d started working there three years earlier. It was my first job and, as such, it was my introductory... read more