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TAG: design fee

When do you disclose design fees?

March 12, 2014By

Q: Do you tell clients on the initial phone call that you charge a design fee for your drawings or do you wait until you meet with them? A: My short answer is yes and no. How’s that for hedging? When a client initially calls I use a screening process to determine if he or she is a good fit for me... read more

The site visit proposal

September 1, 2013By

Question: We’re a smaller landscape design/build company. Most of our projects are between $2,500 and $5,000 and rarely get over $10,000, so selling design fees is really tough in our market. Any suggestions on how we can improve our closing rates without a plan?—Jonathan Chaseman, JC Landscape Construction, Gresham, Ore. Answer: As much as all of us want the glamorous,... read more

Bigger project, smaller deposit

May 30, 2013By

Question: How much money should companies require as an initial deposit? I’ve heard various theories on this and wonder what your experience is with deposits.—Benjamin Parsons, Living Landscapes, Andover, Mass. Answer: That’s a terrific question, Benjamin. First, let me begin by making a distinction between a deposit toward a design fee and a deposit toward a design/build installation. Design fees,... read more