TAG: High Performance

High Performance: Happily left alone

November 13, 2019By

Phil Harwood discusses why sometimes smaller accounts can be beneficial to pursue. They require less hands-on attention, but still contribute to profits. read more

High Performance: Jumping in the pool

August 12, 2019By

C’mon. Jump in. It will be fine. Or not. Too often in our industry, new hires are expected to jump into the pool to see if they will sink or swim. Some figure it out. Others don’t. With a severe labor shortage, this approach to new hire onboarding and training is surprisingly commonplace. There is a better way. I understand... read more

High Performance: Managing the daily disaster

July 10, 2019By

In our industry, something bad happens almost every day. Someone is going to make a bad decision. Some machine is going to fail. Some customer is going to lose their mind. Some vendor is going to let you down. Someone is not going to show up for work. Disaster may be too strong of a word but is there ever... read more

High Performance: Is the train on track, off track or not moving?

June 12, 2019By

Now that we’re closing in on the halfway point of the calendar year, it’s an appropriate time to evaluate how the year is going. Many of you are on track to meet, or even exceed, your goals for 2019. This may be due to strong economic demand, good teamwork or other factors. If this describes you, what needs to happen... read more

High Performance: What’s your company type?

April 9, 2019By

When it comes to staffing, I encounter three very different types of landscape companies. The first type of company is struggling greatly to find qualified employees. Some of these companies are on the verge of extinction — contemplating liquidating or selling. Profits have been suffering due to high turnover, low production volume, substandard quality, accidents, damages and more. There’s a... read more

High Performance: Accountability starts at the top

January 10, 2019By

As the new year begins, it’s a good time to refocus on our goals for the upcoming year. What do we want to accomplish? What are the big strategic goals? What are the sales goals, production goals and profit goals? What do we want to accomplish in our personal lives this year? Perhaps you worked on your goals for this... read more