TAG: Phil Harwood

Is recruiting a challenge or an existential threat?

September 11, 2019By

Recruiting has never been more difficult than it is today, and companies are spending more than ever to recruit people. Some are even questioning the long-term viability of their companies as they suffer through a prolonged labor shortage that appears to have no end. We have a growing and aging population, creating more demand for services but with fewer available... read more

High Performance: Jumping in the pool

August 12, 2019By

C’mon. Jump in. It will be fine. Or not. Too often in our industry, new hires are expected to jump into the pool to see if they will sink or swim. Some figure it out. Others don’t. With a severe labor shortage, this approach to new hire onboarding and training is surprisingly commonplace. There is a better way. I understand... read more

High Performance: Managing the daily disaster

July 10, 2019By

In our industry, something bad happens almost every day. Someone is going to make a bad decision. Some machine is going to fail. Some customer is going to lose their mind. Some vendor is going to let you down. Someone is not going to show up for work. Disaster may be too strong of a word but is there ever... read more

High Performance: What’s your company type?

April 9, 2019By

When it comes to staffing, I encounter three very different types of landscape companies. The first type of company is struggling greatly to find qualified employees. Some of these companies are on the verge of extinction — contemplating liquidating or selling. Profits have been suffering due to high turnover, low production volume, substandard quality, accidents, damages and more. There’s a... read more

High Performance: Accountability starts at the top

January 10, 2019By

As the new year begins, it’s a good time to refocus on our goals for the upcoming year. What do we want to accomplish? What are the big strategic goals? What are the sales goals, production goals and profit goals? What do we want to accomplish in our personal lives this year? Perhaps you worked on your goals for this... read more

High Performance: the ultimate recruiting method

December 24, 2018By

What’s the best way to recruit people? This question is asked of me more than all others combined. Everyone is looking for the answer, and I’m going to give it to you. The ultimate recruiting method is for your current team members to become your recruiters, not because recruiting has been assigned to them or because you have incentivized them,... read more