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TAG: team building

How to engage employees

July 15, 2016By
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Other than a paycheck, do you give your employees any good reasons to come to work each day? If your answer is “not really,” here are a few ideas to help you pump up employee engagement, which has a direct correlation to retention and makes recruiting new hires easier, too. 1. Differentiate yourself. What do you offer that other employers... read more

High Performance: The power of cohesive teams

February 22, 2016By

One of the best ways to become a magnet for talent is to build a culture of cohesive teams. After all, everyone wants to be part of something special. Teams that are firing on all cylinders are the most attractive teams. This is true in business, sports, clubs, and in every organization on the planet. People working on cohesive teams... read more

Bruce’s View: Build a culture of empathy

February 11, 2016By

You’ve probably heard the quote, often attributed to Theodore Roosevelt: “Nobody cares how much you know, until they know how much you care.” Empathy improves relationships. The ability to detect what others feel and experience has many upsides. “Learn to crawl behind the eyes of the customer” is a commandment I’ve used for many years when discussing how to serve... read more

High Performance: Best trade show ever

January 27, 2014By

Several years ago I took my team on a road trip to the best trade show ever. Advanced planning began several months before with the selection of attendees. The trade show was out-of-state but within driving distance. Because of this, we decided to send our entire management team. Hotel arrangements were made. Education sessions were carefully chosen for each attendee.... read more