TAG: web extra

How to tailor offerings for home-service review site customers

February 9, 2017By

In our February cover story, which takes a look at home-service review sites from the contractor’s perspective, Shaun Kanary suggests contractors should tailor their offerings on these sites to the type of customers who use them. “Be aware of the type of consumer that are using each site and match your product pricing,” says Kanary, who is marketing director for Weed Pro, based in... read more

March 2016 Web Extra: Recruiting card template

March 29, 2016By

In the March 2016 Editor’s Note, Editor Marisa Palmieri highlighted an approach LM columnist Mel Kleiman recommends for recruiting new employees: the recruiting card. Potential employees are all around you, he says. Owners and managers struggling to find good workers should create these cards and hand them out whenever they receive good service. Recruiting cards are the same size as... read more

Web Extra: Bonus program template

December 22, 2015By

In the December 2015 issue, Phil Harwood addresses the year-end bonus conundrum. Click here to download his bonus program template mentioned in the article. read more

Web Extra: How Taylor Irrigation evaluates employees like Marines

December 1, 2015By

The November 2015 issue of LM outlined key performance indicators from a few landscape companies, including Taylor Irrigation Service, based in Houston. Here’s the company’s system for reviewing employees, based on President & CEO John Taylor’s experience in the Marine Corps. Any veteran of the Marine Corps will recognize the Pro & Con method of evaluation (short for “proficiency” and... read more

Web Extra: Pro-Motion Consulting’s operations scorecard and property audit templates

June 25, 2015By

A weekly operations scorecard is a highly effective management tool to improve performance, increase transparency and create accountability. There’s an investment of time and resources to develop and maintain an operations scorecard, but the benefits far outweigh the costs. How is your operations team doing? Are they winning? Download Pro-Motion Consulting‘s operations scorecard and property audit templates to maximum the... read more

Web Extra: Cash-flow projections the NaturaLawn way

February 15, 2015By

As part of the February 2015 cover story, “5 ways to improve your cash flow,” Phil Catron, president of NaturaLawn of America, shared a few of his tips for improving cash flow. Here, he goes more in depth and offers a cash-flow projection worksheet for LM readers. (Download it HERE.) Survival precedes success, and the one absolute precondition to the... read more