TAG: web extra

Web Extra: A profitable personal income journey

November 3, 2014By

In “How to boost owner’s income,” from the October 2014 issue of LM, Jeffrey Scott tackles this age-old topic. Here’s a real-life example of how one landscape company owner added to his wallet. For another contractor example, see this blog post. For five years I worked with a landscape company where the owner initially thought he wanted to build a... read more

May 2013 Web Extra: LMC customer philosophy

May 20, 2013By

Bill Cox, president of Lawn Management Co. (LMC), Houston, says he and his employees live by the principles of its customer philosophy every day, whether it’s focusing on customer service, helping clients problem solve or listening to them.  Lawn Management Co.’s customer philosophy To “listen” to our customers. To continuously improve the processes serving our customers. To empower our employees... read more

March 2013 Web Extra: 5 tips for family business succession planning

April 4, 2013By

When it comes to family business succession planning, one thing is certain: Most family business leaders don’t do it, they don’t do it well, or they wait to do it until it’s too late. While the CEO longevity in non-family businesses is an average of six years, for a family owned businesses CEOs tend to stay for 20-25 years. Sure,... read more