There’s just one link I’d like to share this week, and I hope everyone clicks through to read it. We all need a little positivity sometimes, especially when it’s based in facts and not merely good cheer. “50 Reasons We’re Living Through the Greatest Period in World History” The Motley Fool I’m absolutely fascinated by this post about how we... read more
I’m sitting at the Nashville airport on my way home from the Lawn Care Summit, which was co-hosted by the Professional Landcare Network and the National Pest Management Association this week. I’ve already been at the airport for a few hours and it looks like I’ll be sitting here for at least four more, thanks to Winter Storm Leon wreaking... read more
Here’s this week’s round-up. What are you reading that your peers might like? We’d like to know. Email me your links (mpalmieri@northcoastmedia.net) or tweet them to @LandscapeMgmt. “How to Be a Better Boss” MIT Sloan Management Review You may have heard of the Net Promoter Score to measure customer service efforts. Many companies swear by this simple survey method. Why... read more
On this day of R&R, I truly hope you’re all enjoying some down time and mentally revving up for 2014. To be quite honest with you, I’m not doing any reading today. In fact, I wrote this post on Monday. I’m probably fighting off a headache from too many cups o’ kindness last night while watching “Despicable Me 2” with... read more
This week, “What I’m Reading Wednesday” is more about what I watched earlier today. This story about “no-show landscaper” David Roskiewicz and his company, Rosko Outdoor Services in Grand Rapids, Mich., is one that has no doubt occurred countless times in the landscape industry. You’ve seen these companies come and go. You’ve cleaned up their messes and comforted their former... read more
