Web Extra: The CJL way to plant warranties

Chris James Landscaping, featured in “Evening it out” in the September 2014 issue of Landscape Management, requires clients to sign a contract for plant warranties.

Chris James Landscaping (CJL) put parameters on its plant warranties.

And all 22 of them are transparently listed on its planting warranty contract, which must be signed by the client and CJL President Chris James before going forward with an installation.

The impetus for the contract is to hold customer’s accountable for the health of their plants through watering, not just CJL, James says.

As stated in the contract: “In the case of watering, there is no way we can provide a guarantee if you do not have a quality automatic underground irrigation system. This is our only guarantee that the plants we install will receive proper watering.”

View CJL’s plant warranty contract on our downloads page.