Here’s this week’s round-up.
What are you reading that your peers might like? We’d like to know. Email me your links (mpalmieri@northcoastmedia.net) or tweet them to @LandscapeMgmt.
“How to Be a Better Boss”
MIT Sloan Management Review
You may have heard of the Net Promoter Score to measure customer service efforts. Many companies swear by this simple survey method. Why not apply it to people management? This article summarizes why asking employees, “Would you recommend me as a boss?” may be a good (albeit difficult) thing to do.

The prospects for home building in 2014 are bright, NAHB forecasts. Image: NAHB
“Home Building on the Rise in 2014”
National Association of Home Builders Eye on the Economy newsletter
I suspect the first paragraph of this report will bring smiles to the faces of many LM readers: “The prospects for home building in 2014 are bright. NAHB is forecasting a nearly 25 percent gain in total housing starts, with a 32 percent pickup in single-family construction.” Click through for the nitty-gritty.
“Make the Most of Your Next Conference With Social Media”
Harvard Business Review
It’s state and regional trade show/conference time. I bet you or someone from your team is heading to a show soon. This short post offers three great tips for conference goers, especially newbies who’ve never attended a particular show or who’ve never attended one at all.
